:root{--muted:#66758b;--line:#e7edf3;--bg:#f3f6fa}body{font-size:14px;line-height:1.85;font-weight:400;font-synthesis:none}h1,h2,h3,b,strong{font-weight:700;letter-spacing:-.3px}h1{font-size:29px}h2{font-size:19px}h3{font-size:16px}.eyebrow{font-size:12px;font-weight:500}.side-nav a{font-size:13px}.side-nav{min-height:0;overflow:auto;scrollbar-width:thin}.brand{flex:none;height:130px}.sidebar-bottom{flex:none}.list-row b{font-size:14px}.list-row small{font-size:12px}.list-row p{font-size:12px;color:var(--muted)}.hint{font-size:12px}.page-heading p{font-size:13px}.text-link{font-size:12px}.badge{font-size:11px}.btn{font-size:13px}.field>label,.stack>p>label{font-size:13px}input:not([type=radio]):not([type=checkbox]),select,textarea{font-size:14px;line-height:1.8}small{font-size:12px}.kpi small{font-size:12px}.kpi strong{font-weight:700}.outcome span{font-size:13px}.avatar{font-weight:600}.mini-label{font-size:10px}.detail-row{font-size:13px}.detail-row b{font-size:12px}.desktop-date{font-size:12px}.brand span{font-size:11px}.stack label select{margin-top:8px}.helptext{line-height:1.9}.stack fieldset{border:0;padding:0}.draft-status{padding:10px 13px;background:#f1f7f5;border-radius:10px;color:#48786b;font-size:12px;margin:0 0 22px}.analytics-heading{border-bottom:1px solid var(--line);padding-bottom:24px;margin-bottom:22px}.analytics-heading h1{font-size:31px}.analytics-heading .eyebrow{color:#c26d2e}.analytics-filters{display:grid;grid-template-columns:repeat(5,minmax(100px,1fr)) auto;gap:14px;align-items:end;margin-bottom:20px}.filter-field label{font-size:12px;color:var(--muted);display:block;margin-bottom:7px}.analytics-filters select{font-size:12px;padding:10px}.date-range{grid-column:1/-1;display:flex;gap:16px;align-items:center;border-top:1px solid var(--line);padding-top:16px}.date-range>label{display:flex;align-items:center;gap:12px;flex:1;font-size:12px}.date-range input{max-width:200px}.comparison-strip{display:flex;align-items:center;flex-wrap:wrap;gap:8px;font-size:12px;color:#65738a;margin:0 3px 22px}.comparison-strip .muted{margin-right:auto;font-size:11px}.comparison-dot{width:7px;height:7px;border-radius:50%;background:var(--orange)}.analytics-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.metric-card{border-radius:18px;background:#fff;padding:18px 20px;border:1px solid #e9eef3;box-shadow:0 5px 15px #101d3502;min-width:0}.metric-top{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:12px;color:#65738a;font-weight:500}.metric-symbol{width:28px;height:28px;background:#f4f6fa;border-radius:9px;display:grid;place-items:center;font-size:15px;color:#6e7c92}.metric-card:nth-child(3) .metric-symbol,.metric-card:nth-child(7) .metric-symbol{background:#fff1e6;color:#d17a36}.metric-card>strong{display:block;font-size:32px;margin-top:9px;line-height:1.6;letter-spacing:-1px;font-weight:700}.metric-card>strong>small{font-size:12px;font-weight:400;letter-spacing:0;margin-right:8px;color:#8a97a8}.metric-compare{font-size:11px;color:#6f7f92;display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:8px;min-height:22px}.metric-compare>span{margin-right:auto;color:#8491a2;font-size:10px}.metric-compare.positive{color:#21816b}.metric-compare.negative{color:#bf6357}.metric-card>p{font-size:10px;line-height:1.8;color:#7d8a9c;margin-top:12px;border-top:1px solid #f0f3f6;padding-top:10px;min-height:46px}.report-jumps{display:flex;flex-wrap:wrap;gap:8px;border-bottom:1px solid var(--line);padding:18px 0 14px;margin-bottom:22px}.report-jumps a{font-size:12px;font-weight:500;background:#fff;border:1px solid #e5ebf2;color:#5d6e86;padding:7px 13px;border-radius:10px}.report-jumps a:hover{background:var(--navy);color:#fff}.report-section{margin:34px 0;scroll-margin-top:20px}.report-section>.section-head{margin-bottom:18px}.report-section .eyebrow{font-size:11px}.analytics-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:20px;margin-bottom:20px;align-items:start}.analytics-grid>.card{margin:0}.analytics-grid.wide-chart{grid-template-columns:minmax(0,1.65fr) minmax(0,1fr)}.chart-card{padding:22px;overflow:hidden}.chart-card h3{font-size:15px}.chart-box{position:relative;width:100%;height:290px;margin:16px 0 0}.chart-box.tall{height:310px}.chart-box>canvas{max-width:100%}.chart-key{font-size:11px;color:#7b8ba1}.quality-summary{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));border-radius:20px;overflow:hidden;background:var(--navy);color:#fff;padding:22px 8px;gap:0}.quality-summary article{padding:0 20px;border-left:1px solid #ffffff1c;display:flex;flex-direction:column;gap:8px;min-width:0}.quality-summary article:last-child{border-left:0}.quality-summary article>span{font-size:12px;color:#c3cddd}.quality-summary strong{font-size:26px;color:#fff}.quality-summary small{font-size:10px;color:#a7b6cf;line-height:1.9}.backlog-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.backlog-grid>article{border:1px solid #f0dfd0;background:#fffaf5;border-radius:16px;padding:20px;display:flex;flex-direction:column;gap:6px;min-width:0}.backlog-grid strong{font-size:29px;color:#a86632}.backlog-grid b{font-size:12px;font-weight:600}.backlog-grid small{font-size:11px;color:#967f6d}.snapshot-note{margin:12px 0 22px}.metric-definitions{font-size:13px;margin-bottom:25px}.metric-definitions>p{font-size:12px;line-height:2;color:var(--muted);margin:15px 0}.metric-definitions details{margin-top:15px}.table-scroll table{font-size:12px}.table-scroll th{font-size:11px}.table-scroll td{padding:14px}.table-scroll small{font-size:10px}.pipeline-board{display:flex;gap:16px;overflow-x:auto;padding:2px 0 25px;max-width:100%;scrollbar-width:thin;align-items:stretch}.pipeline-column{flex:0 0 245px;background:#eaf0f6;border:1px solid #e2e9f1;border-radius:18px;padding:13px;min-height:350px}.pipeline-heading{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:17px}.pipeline-heading h2{font-size:14px}.pipeline-heading>span{font-size:12px;background:#fff;padding:2px 8px;border-radius:8px}.pipeline-column:nth-child(3),.pipeline-column:nth-child(4){border-top:3px solid #ff9e55}.pipeline-column:nth-child(6){border-top:3px solid #4ea28c}.opportunity-card{background:#fff;border-radius:13px;padding:16px;margin-bottom:12px;box-shadow:0 4px 8px #101d3504}.opportunity-card h3{font-size:13px}.opportunity-card p{font-size:12px;color:var(--muted);margin:7px 0}.opportunity-card small{font-size:10px;color:var(--muted)}.opportunity-card>div{display:flex;gap:7px;align-items:center;margin:12px 0}.opportunity-card>div b{font-size:15px}.pipeline-empty{font-size:12px;color:#95a1b3;text-align:center;padding:40px 10px}.customer-layout{display:grid;grid-template-columns:minmax(270px,.85fr) minmax(0,1.6fr);gap:24px;align-items:start}.customer-summary{min-width:0}.customer-summary .card{padding:22px}.customer-workspace{min-width:0}.customer-workspace>.report-jumps{margin-top:0;padding-top:0}.customer-workspace>.card{margin-bottom:20px}.customer-workspace h2{font-size:17px}.contact-person{display:flex;flex-direction:column;border-bottom:1px solid var(--line);padding:14px 0;gap:3px}.contact-person b{font-size:13px}.contact-person small{font-size:11px;color:var(--muted)}.contact-person a{font-size:15px;color:var(--blue);align-self:flex-start}.opportunity-row{display:flex;gap:12px;align-items:center;padding:18px 0;border-bottom:1px solid var(--line)}.opportunity-row b{font-size:13px}.opportunity-row small{display:block;color:var(--muted);font-size:11px;margin-top:5px}.communication-entry{padding:18px 0;border-bottom:1px solid var(--line)}.communication-entry>div{display:flex;justify-content:space-between;gap:10px;flex-wrap:wrap}.communication-entry small{font-size:11px;color:var(--muted)}.communication-entry p{font-size:13px;line-height:2;margin-top:12px}.audit-entry{border-bottom:1px solid var(--line);padding:18px 0}.audit-entry>b{font-size:13px}.audit-entry>small{display:block;color:var(--muted);font-size:11px;margin-top:4px}.audit-diff{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:12px}.audit-diff>div{background:#f7f9fb;border-radius:12px;padding:12px}.audit-diff strong{font-size:12px}.audit-diff p{font-size:11px;overflow-wrap:anywhere}.campaign-card p{font-size:13px;color:var(--muted)}.mobile-menu{display:none}.sidebar{padding-top:10px}.sidebar .brand{height:115px}.side-nav a{padding:10px 12px}.side-label{padding-top:10px}.sidebar-bottom{padding-top:12px}.messages .message.info{background:#edf3fb;color:#456988}
@media(max-width:1250px){.analytics-filters{grid-template-columns:repeat(3,minmax(0,1fr))}.analytics-kpis{gap:12px}.metric-card{padding:16px}.metric-top{font-size:11px}.metric-card>strong{font-size:29px}.analytics-grid.wide-chart{grid-template-columns:1fr 1fr}.quality-summary article{padding:0 13px}.customer-layout{grid-template-columns:minmax(240px,.85fr) minmax(0,1.4fr)}}
@media(max-width:960px){.mobile-menu{display:block;position:relative;border:0;padding:0;z-index:70}.mobile-menu>summary{list-style:none;width:35px;height:35px;display:grid;place-items:center;border:1px solid #e4ebf3;background:#fff;border-radius:11px}.mobile-menu summary::-webkit-details-marker{display:none}.mobile-menu[open]>.mobile-menu-panel{position:absolute;top:45px;left:0;width:265px;border:1px solid #e1e8f1;border-radius:18px;background:#fff;padding:10px;box-shadow:0 15px 60px #101d3530;max-height:70vh;overflow:auto}.mobile-menu-panel .side-nav{overflow:visible}.mobile-menu-panel .side-nav a{padding:11px;font-size:13px}.analytics-heading h1{font-size:26px}.customer-layout{grid-template-columns:minmax(240px,.8fr) minmax(0,1.3fr)}.analytics-kpis{grid-template-columns:repeat(4,minmax(0,1fr))}.metric-card>p{font-size:10px}.metric-compare>span{width:100%;margin:0}.analytics-grid.wide-chart{grid-template-columns:1.2fr 1fr}.comparison-strip{font-size:11px}.comparison-strip .muted{width:100%;margin:0}}
@media(max-width:650px){body{font-size:14px}.page-heading h1{font-size:26px}.page-heading p{font-size:12px;max-width:none}.page-heading>.btn{font-size:11px}.page-heading.analytics-heading{display:block}.analytics-heading>.btn{margin-top:14px}.analytics-filters{grid-template-columns:1fr 1fr;padding:17px;gap:12px}.analytics-filters .btn{width:100%;min-height:46px}.analytics-filters select{font-size:12px;min-height:46px}.date-range{flex-wrap:wrap;gap:12px}.date-range>label{flex:1 1 100%;justify-content:space-between}.date-range input{max-width:220px}.analytics-kpis{grid-template-columns:1fr 1fr;gap:11px}.metric-card{padding:14px;border-radius:15px}.metric-top{font-size:11px;gap:4px;min-height:30px}.metric-symbol{width:23px;height:23px;font-size:13px}.metric-card>strong{font-size:28px}.metric-card>strong>small{font-size:10px;margin-right:4px}.metric-compare{font-size:10px;gap:3px}.metric-compare>span{font-size:10px}.metric-card>p{font-size:10px;min-height:54px}.report-jumps{gap:7px;flex-wrap:nowrap;overflow-x:auto;max-width:100%;padding-bottom:13px}.report-jumps>a{flex:none;font-size:11px;padding:7px 11px}.analytics-grid,.analytics-grid.wide-chart{grid-template-columns:minmax(0,1fr);gap:18px}.chart-card{padding:18px}.chart-box,.chart-box.tall{height:270px}.quality-summary{grid-template-columns:1fr 1fr;gap:20px 0;padding:22px 8px}.quality-summary article:nth-child(2){border:0}.quality-summary article{padding:0 15px}.quality-summary strong{font-size:24px}.quality-summary small{font-size:10px}.backlog-grid{grid-template-columns:1fr 1fr;gap:12px}.backlog-grid>article{padding:16px}.backlog-grid strong{font-size:27px}.backlog-grid b{font-size:11px}.backlog-grid small{font-size:10px}.report-section{margin-top:29px}.report-section .section-head h2{font-size:18px}.customer-layout{display:flex;flex-direction:column;gap:20px}.customer-summary,.customer-workspace{width:100%}.customer-summary{display:contents}.customer-summary>.card{order:3;width:100%}.customer-summary>.card:first-child{order:1}.customer-workspace{order:2}.customer-workspace .list-row{flex-wrap:wrap}.customer-workspace .list-row .grow{min-width:150px}.customer-workspace .list-row .btn{font-size:11px;padding:8px 11px}.opportunity-row{flex-wrap:wrap;gap:10px}.opportunity-row .grow{min-width:150px}.audit-diff{grid-template-columns:1fr}.list-row b{font-size:13px}.list-row small{font-size:12px}.hint{font-size:12px}.field>label{font-size:14px}.outcome span{font-size:12px}.sidebar-bottom{padding:12px}.top-actions{gap:8px}.user-chip{font-size:11px}.topbar .logout{font-size:10px}.desktop-only{display:none}.pipeline-column{flex-basis:245px}.report-section .section-head{flex-wrap:wrap}.table-scroll{margin:0}.quality-summary span{font-size:11px}.section-head>.text-link{font-size:11px}.mobile-menu .side-label{font-size:11px}.customer-summary .phone-display{font-size:27px}}
.metric-card>p{font-size:11px}.metric-symbol .icon{width:16px;height:16px}.metric-card>strong>small{margin-right:6px}
.guide-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.guide-step{margin:0!important;position:relative;padding:26px}.guide-step h2{margin:14px 0;font-size:19px}.guide-step p,.guide-step li{font-size:14px;line-height:2.2;color:#53647b}.guide-step ul{padding-right:20px}.step-number{display:inline-grid;place-items:center;background:#fff0e3;color:#b36b32;width:38px;height:38px;border-radius:12px;font-weight:700}.guide-finish{margin-top:22px;text-align:center}.guide-banner{display:flex;justify-content:space-between;align-items:center;gap:20px;background:#fff5e9;border:1px solid #f6e3ce;border-radius:18px;padding:19px 22px;margin-bottom:24px}.guide-banner p{font-size:12px;color:#886e52;margin-top:5px}.task-action-links{display:flex;gap:10px;flex-wrap:wrap;margin-top:10px}.notice-level{border-right:3px solid #ff8a32;padding-right:12px}.notice-level.level-3{border-right-color:#c45b51}#id_work_days{display:flex;gap:12px;flex-wrap:wrap}#id_work_days>div{min-width:95px}.guide-step .hint{font-size:12px}@media(max-width:650px){.guide-grid{grid-template-columns:1fr}.guide-step{padding:22px}.guide-banner{display:block;padding:18px}.guide-banner .btn{margin-top:14px}.guide-step p,.guide-step li{font-size:13px}}
.public-saas{max-width:1100px;margin:auto;padding:25px}.public-saas>header{display:flex;justify-content:space-between;align-items:center}.public-saas>header img{width:140px;height:90px;object-fit:cover}.saas-intro{padding:45px 0}.saas-intro h1{font-size:40px;line-height:1.8}.saas-intro>p{color:var(--muted);margin:16px 0 30px}.plan-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:18px}.plan-grid>.card{margin:0}.plan-grid p{font-size:13px;color:var(--muted);margin:12px 0}.plan-grid b{font-size:13px}.public-status{max-width:650px;margin:70px auto;padding:20px;text-align:center}.public-status>img{width:160px;height:100px;object-fit:cover}.public-status .card>p{margin:20px 0}.public-saas .form-card{margin:0 auto 50px}.public-saas .stack{margin-top:25px}@media(max-width:650px){.plan-grid{grid-template-columns:1fr}.saas-intro{padding:20px 0}.saas-intro h1{font-size:30px}.public-saas{padding:18px}}
.audience-box{background:#f6f9fc;border:1px solid #e2e9f2;border-radius:15px;padding:18px}.audience-box>p{margin-top:15px}.audience-box input[type=checkbox]{margin-left:8px}.audience-box label{font-size:13px}.memory-story{padding:25px;background:#fff3e8;border-radius:16px;font-size:19px;line-height:2.4;margin:20px 0}.assessment-form{max-width:850px}.assessment-question{padding:25px;margin-bottom:24px}.assessment-question legend{padding:0 10px;font-size:12px;color:var(--muted)}.assessment-question h2{font-size:18px;margin:8px 0 20px}.answer-option{display:flex;gap:12px;align-items:flex-start;border:1px solid #e4ebf2;border-radius:12px;padding:14px;margin:9px 0;font-size:14px;cursor:pointer}.answer-option input{margin-top:7px;accent-color:var(--orange)}.answer-option:has(input:checked){background:#fff2e6;border-color:#ffc08f}.skill-dimensions{display:grid;grid-template-columns:repeat(3,1fr);gap:20px;margin-bottom:22px}.skill-dimensions>.card{margin:0}.skill-dimensions strong{display:block;font-size:35px;margin:15px 0}.skill-dimensions p{font-size:13px;color:var(--muted)}@media(max-width:650px){.skill-dimensions{grid-template-columns:1fr}.memory-story{font-size:17px;padding:20px}.assessment-question{padding:18px}.assessment-question h2{font-size:16px}.answer-option{font-size:13px;padding:12px}}
/* SIM messaging */
.sms-compose-grid{display:grid;grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);gap:22px;align-items:start}.sms-compose-grid>*{min-width:0}.sms-body{white-space:pre-wrap;overflow-wrap:anywhere;line-height:2.1;background:#f4f7fb;border:1px solid #e2e8f0;border-radius:16px;padding:20px;margin:18px 0;unicode-bidi:plaintext}.sms-template-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.sms-template-grid h2{font-size:19px}.sms-list .list-row{gap:14px;flex-wrap:wrap}.sms-list .grow{min-width:180px;flex:1}.sms-snippet{overflow-wrap:anywhere;font-size:14px;line-height:1.9}.sms-shortcut{margin:12px 0}.sms-compose-grid .button-row>form{margin:0}.sms-compose-grid textarea{min-height:190px;resize:vertical}.sms-compose-grid aside .card+.card{margin-top:20px}.sms-template-grid .button-row{flex-wrap:wrap}
@media(max-width:800px){.sms-compose-grid,.sms-template-grid{grid-template-columns:minmax(0,1fr)}.sms-body{padding:15px}.sms-list .badge{max-width:100%;white-space:normal}.sms-compose-grid .button-row{align-items:stretch;flex-direction:column}.sms-compose-grid .button-row .btn{width:100%;white-space:normal}.sms-compose-grid .section-head{flex-wrap:wrap}.sms-list .list-row{padding:15px 0}}